Shipping policy
Last updated: 08/18/2025
Thank you for shopping with PalmicaCo! We're committed to getting your items to you quickly and safely. Please review our shipping policy below for information on order processing, shipping times, costs, and more.
📦 Order Processing
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Processing Time: All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
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You will receive another notification when your order has shipped, along with tracking information.
🌍 Shipping Rates & Delivery Estimates
We offer standard and expedited shipping options worldwide. Shipping charges for your order will be calculated and displayed at checkout.
| Region | Standard Shipping | Estimated Delivery |
|---|---|---|
| United States | Free over $50 / $5 flat rate under | 3–7 business days |
| Canada | $10 flat rate | 5–10 business days |
| International | Rates vary | 7–21 business days |
Note: Delivery times are estimates and may vary based on location, customs delays, and shipping carriers.
🚚 Order Tracking
Once your order ships, you'll receive a tracking number via email. You can track your package using the link provided in the email or directly on our website.
❗ Delays & Issues
PalmicaCo is not responsible for delays caused by:
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Carrier disruptions
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Customs processing for international orders
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Incorrect or incomplete shipping addresses provided by the customer
If your order is delayed or lost, please contact us at [info@palmicaco.com], and we'll do our best to assist you.
🌱 Eco-Friendly Shipping
Whenever possible, we use eco-conscious packaging to minimize our environmental impact. We appreciate your support in making sustainable choices.
🧾 Duties & Taxes
- International Orders: Your order may be subject to customs duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. These charges are the customer’s responsibility.